• October 18, 2017
    9:00 am - 4:30 pm

Who is LETWELL for?

The LETWELL programme, consisting of five dedicated training courses to assist completion of five units of learning and three written assessments, is for letting agency staff requiring an accredited qualification. Professional practice for letting agents is the first of the five training courses.

The training courses are also suitable for those working within the industry but who do not necessarily want to work towards the CIH Level 3 certificate in letting and managing residential property.

As a letting professional, gaining a qualification is a great way to ensure that you are able to perform your role to a high standard, provide an excellent service for landlords and develop your knowledge of key legislation and best practice to demonstrate your skills and knowledge.

High quality training programmes and qualifications not only benefit individual development, but add value to lettings businesses and can impact on reducing business risks including in respect of regulation and compliance. Demonstrating that staff have high quality learning can enhance your reputation with customers looking for high quality service.

Course Title: Professional practice for letting agents This course is delivered over a full day and will involve individual tasks and group work.

Course Topics:

  • Terms of business
  • Legislation which impacts on the relationship between agent and landlords and tenants
  • Codes of practice and ethics that impact on the relationship between agent, landlord and tenant
  • Selling agency services
  • Key concepts in business development for letting agents
  • The concept of ‘reflective practice’ for letting professionals

Places on LETWELL courses are limited to ensure the quality of the learning experience.

Terms and conditions

Please read both the LAS Terms & Conditions and the CIH Scotland Terms & Conditions carefully before booking.

Course Location

Venue Phone: 01224 313377

DoubleTree by Hilton Aberdeen Treetops, 161 Springfield Road, Aberdeen, Aberdeenshire, AB15 7AQ, United Kingdom

Registering for a course

Registering for a course is simple. Select the number of delegate places required from the list and click ‘register’ now. Immediate payment is required to secure a place on the course.

If you cannot select the number of delegate places you require, the course may be full. Please contact the LAS office on 0131 553 2211.

Cancellation policy

Cost per delegate

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If paying by BACS please use the following information:
Royal Bank of Scotland. Sort Code 83-24-18. Account No 00732264. Please use reference 181017A