• Session 1
    January 26, 2021
    10:00 am - 11:30 am

Who is LETWELL for?

The LETWELL programme, consisting of five dedicated training courses to assist completion of five units of learning and three written assessments, is for letting agency staff requiring an accredited qualification.

Professional practice for letting agents is the first of the five courses in the programme.

The training courses are also suitable for those working within the industry but who do not necessarily want to work towards the CIH Level 3 certificate in letting and managing residential property.

As a letting professional, gaining a qualification is a great way to ensure that you are able to perform your role to a high standard, provide an excellent service for landlords and develop your knowledge of key legislation and best practice to demonstrate your skills and knowledge.

High quality training programmes and qualifications not only benefit individual development, but add value to lettings businesses and can impact on reducing business risks in respect to regulation and compliance. Demonstrating that staff have high quality learning can enhance your reputation with customers looking for high quality service.

Course Title: Professional practice for letting agents – This course is delivered over three 90 minute virtual sessions:

  • Session 1: Tuesday 26th January 2021 – 10 am
  • Session 2: Wednesday 27th January 2021 – 10 am
  • Session 3: Thursday 28th January 2021 – 10am

By booking onto Session 1 you will automatically be enrolled for Session 2 & 3. To complete the course, attendance at all three sessions is required.

Having attended all sessions you will have an understanding of:

  • Terms of business
  • Legislation which impacts on the relationship between agent and landlords and tenants
  • Codes of practice and ethics that impact on the relationship between agent, landlord and tenant
  • Selling agency services
  • Key concepts in business development for letting agents
  • The concept of ‘reflective practice’ for letting professionals

Places on LETWELL courses are limited to ensure quality of the learning experience. Please be advised that a maximum of three delegate places can be booked per organisation.

By booking onto course 1, we understand you wish to participate in the full LETWELL Programme. We will contact you to determine if you wish to pay for all training courses up front and receive a 10% discount, or opt for a ‘pay as you go’ strategy allowing you to stagger the cost.

Terms and conditions

Please read the LAS Terms & Conditions, the CIH Housing Academy Terms & Conditions and the Webinar Etiquette Guidance carefully before booking.

Course Location

Venue Phone: 0131 553 2211

LAS Webinar, Hopetoun Gate, Edinburgh, EH7 4LZ, United Kingdom


Webinar FAQs

Is a webinar for me?

LAS webinars have been created to allow us to bring you the information we would have providing when we were with you face to face.

We have done our best to replicate the experience you had when you were in the room with us, so that we can continue to provide you with the information you need to continue to manage your rental properties well and the updates you need during COVID-19.

Can I still ask questions in the same way as I could at the face to face courses?

Yes, you can. You will not be on camera when you do this. There is the facility to ask questions all the way through the webinar and we will answer as many of these as we can on the day

Will I be on camera during the webinar?

No. We won’t be able to see you and neither will anyone else attending the webinar

Still not sure a webinar is for you?

Please call the LAS team and we can chat to you about webinar and answer any questions you have.

Registering for a course

Registering for a course is simple. Select the number of delegate places required from the list and click ‘register’ now. Immediate payment is required to secure a place on the course.

If you cannot select the number of delegate places you require, the course may be full. Please contact the LAS office on 0131 553 2211.

Cancellation policy

Cost per delegate

We're sorry, but all tickets sales have ended because the event is expired.

If paying by BACS please use the following information:
Royal Bank of Scotland. Sort Code 83-24-18. Account No 00732264. Please use reference 26121W/LW