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The Letting Agent Compliance Programme Module 6 - Handling Landlords' and Tenants' Money and Insurance Arrangements02 Apr 2024
2nd & 4th April // 10am to 11am both sessions OnlineThis module, delivered over two sessions, looks in depth at Section 8 of the The Letting Agent Code of Practice, Handling landlords’ and tenants’ money, and insurance arrangements.
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Dealing with rent arrears03 Apr 2024
1 hour, Wed 10:00 AM BST - Wed 11:00 AM BST OnlineThis webinar helps landlords put plans in place to manage the situation when it becomes apparent that the tenant may not pay their rent.
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Lettings in Practice Programme Module 1 - Customer Service - Session 2 (online)03 Apr 2024
3 hours, Wed 01:30 PM BST - Wed 04:30 PM BST OnlineThis module focuses on Customer Service. Session 2 explores the topic of complaints and how to respond to and manage complaints.
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Managing tenant complaints04 Apr 2024
1 hour, Thu 02:00 PM BST - Thu 03:00 PM BST OnlineThis webinar helps landlords develop skills to deal with challenges that may arise during a tenancy, learning how to manage/de-escalate situations whilst maintaining high customer service standards.
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The Letting Agent Compliance Programme Module 7 - Lettings Legislation09 Apr 2024
9th & 11th April // 10am to 11am both sessions OnlineThis module, delivered over two webinars, explores in detail the regulatory framework of the private rented sector alongside the requirement for set policies and procedures as stated in Section 2 of the Code, Overarching Standards.
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Lettings in Practice Programme Module 2 - Valuations09 Apr 2024
9th & 11th April // 2pm to 3pm both sessions OnlineThis module focuses on Valuations and looks at the process for valuing properties and property/client suitability for your agency.
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Preparation for Tenancy Updates April 202410 Apr 2024
1 hour, Wed 10:00 AM BST - Wed 11:00 AM BST OnlineThis webinar provides information on changes occurring from 1st April 2024 regarding notice grounds and timescales for eviction, as well as changes to rent increase procedures.
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Preparation for Tenancy Updates April 202410 Apr 2024
1 hour, Wed 02:00 PM BST - Wed 03:00 PM BST OnlineThis webinar provides information on changes occurring from 1st April 2024 regarding notice grounds and timescales for eviction, as well as changes to rent increase procedures.
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The Letting Agent Compliance Programme Module 1 - Overarching Standards of Practice16 Apr 2024
16th & 18th April // 10am to 11am both sessions OnlineThis module, delivered over two webinars, explores all the elements that make up Section 2 of the Letting Agent Code of Practice and aims to support agents with compliance.
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Lettings in Practice Programme Module 3 - Advertising to Moving In16 Apr 2024
16th & 18th April // 2pm to 3pm both sessions OnlineThis module covers the stages involved from advertising the property to the point the tenant moves in.